Timbre (tam·​ber) is the quality of tone distinctive of each voice or musical instrument.  Timbre Consulting Studio believes every organization, their staff, and customers have a unique voice. Using true and tried business design and improvement methods, we support what's unique about your work to design successful harmony for better business.

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We are a group of creative and nerdy people who want to see the creative endeavors of others succeed and continue to grow!

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New Businesses

• Are you starting a new business (or have an idea for one) and need guidance to design your mission statement, business plan, or service line? Are you looking to be proactive before challenges or gaps arise?

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Existing Businesses

• Do you operate a an existing business and need support discovering how you can change/improve your operations, service delivery, or the day-to-day but you lack time or resources required to uncover issues and develop solutions?

• Do you need support figuring out how to best use the business information you already have?  Potentially needing to know how to organize data, access it, or understand it?

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We help startups, small businesses, and private businesses collaboratively design services, document and/or improve processes, solve challenges, and reach goals through methods like Service Design, Process Improvement, User Experience Research, Data Visualization, and Change Management.

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We accomplish this by meeting you where you're at to discover what you need, and providing tools and information to help you succeed. Timbre will facilitate productive meetings, hold co-creative working sessions, conduct meaningful interviews and observations, gather and analyze quantitative and qualitative data, map current and future state processes/services, and develop meaningful solutions and roadmaps to support your unique challenges and goals.

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You're the expert in your business, and we're the experts in taking a comprehensive look to help it run smoothly, reduce/eliminate wasted resources, and improve staff and customer experiences for better business.

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This can look like:

• Creating a Business Plan

• Defining Business Operations

• Running an Analysis of your Business or Bench-marking

• Creating Employee Handbooks and Training Guides

• Learning more about your customer needs (Surveys, interviews, personas)

• Developing Communications Plans

• Reviewing your existing Business Documents (Website, brochures, marketing materials, employee on-boarding materials, process checklists, etc.).

• Defining and mapping Service Lines

• Creating Data Collection and Management Plans (customer information, business information, tracking, building a database, centralizing and standardizing info)

• Improving existing Processes because times are changing or something is not working right anymore

• Planning a new direction, or updating your current one

• And much more, check out our Services page

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Learn more at our BLOG, content posted monthly